TERMS & CONDITIONS

The following Terms and Conditions apply to all transactions on the purativa.uk web site. By placing an order you indicate your acceptance of these conditions.

Pricing & Availability

The product prices are in £ sterling including VAT at the current UK rate and exclusive of delivery. We reserve the right to change any advertised price before accepting an order. Prices with a marked United Kingdom recommended retail price (UK RRP) refer to prices the manufacturer recommends goods are sold at in the UK market. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable product(s).

All information contained within our literature both online and offline (this includes, but is not limited to prices, product specifications, stock levels and delivery estimations) are subject to alteration without notice.  At our discretion any substantial changes, such as price increase or change in product specifications, will be notified before dispatch.

Authenticity

We guarantee that all advertised products are 100% genuine. Slackstone II product are labelled in accordance with the new European regulations for Classification, Labelling and Packaging (CLP).

Images

Product images are for illustrative purposes only and may differ from the actual product. Colours may vary due to photographic or printing processes.

Products Details

Some products may have an associated image or photo. These are for reference only and should be considered illustrative. By submitting your order to Purativa UK, you are confirming that you are aware of this fact and do not consider this to be a problem with ordering that product. We make every effort to try to ensure all products marked as such are identified accurately on the system.

Any advice or recommendation given by the seller, its relating to the use of the goods is supplied in good faith, but it is for the buyer to satisfy himself as to the suitability of the goods for his own particular purpose.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Consent

By continuing to use this website it is implied that you accept our Terms and Conditions and Privacy Policy.

Delivery And Returns

We aim to dispatch orders within one working day. Depending on the size or value of the order you may be required to provide a signature.

Purativa is official distributor in UK

Order Confirmation

You will be sent an order confirmation email which provides your order number. This number will be required in the event that you contact us with any queries. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions .

Payment

Online payment can be made using bank transfer, debit card, credit card or Paypal.  Payment will be debited to your account before the dispatch of your purchase.

Security

No credit card or payment details for online orders will be stored on our servers. All payments are taken via Paypal that processes all payments on our behalf.

Cancellation of Orders

Orders are normally dispatched within 1 working day of receipt by us. If you wish to cancel BEFORE we have sent goods, you must do so by phone and confirm by email at the same time. If your order has not been sent, it will be cancelled and there will be no charge whatsoever.

Returns

If you change your mind and cancel AFTER your order has been sent to you or after receiving the goods the following procedures apply :

Distance Selling Regulations (DSR) state a customer has the right to ‘cancel’ the contract at any time up to ’14 working days starting the day after delivery’. The goods must be returned unused, unopened and in the same condition as they were originally dispatched by Purativa UK. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was dispatched by us.

You must contact us by phone or email us to confirm which items are being returned. You will be requested to return the goods by second class post (we recommend you get Proof of Posting) and will be required to pay the cost of returning the goods. There will be no refund of the cost of returning the goods. Please return them to the address at the bottom of the page along with a note of your details and the reason for return.

PURATIVA – THE RIGHT THERAPY
Newland House
137-139 Hagley Road
4^TH Floor, Room 402
Edbasgton, Birmingham
B16 8UA

Damaged Items

If a product has been received faulty or damaged, please email a picture of the item(s) within 3 working days of receipt, to contact@purativa.uk. We will refund or replace it for a new one.

As a statement these Terms and Conditions do not affect your statutory rights as a consumer.

Sales on this web site are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions, and no amendments will be accepted by us.

Privacy Policy

The policy of the website is to respect and protect the privacy of our users. The website agrees to exercise the precautions set forth in this Privacy Policy to maintain the confidentiality of information provided by you in connection with accessing and using the website.

Your privacy is very important to us. Please be assured that when you utilize any part of our website or make any purchases, we do not share, sell, trade, or otherwise disclose any of our customer information at any time.

Our customer database will not be sold to mailing lists or bulk e-mail companies, and we do not participate in any type of telemarketing activities. The information you provide to us for your product purchase will be maintained in the strictest confidentiality at all times.

Disclaimer

Remember that the information provided by this site is for informational and educational purposes and is not intended to be used in connection with, or as a substitute for, medical diagnosis or treatment by a trained professional. You should always consult your own physician about any healthcare questions you may have, especially before trying a new medication, diet, fitness program, or approach to health care issues.

Copyright

This website is owned and operated by Purativa UK. All material, including the text, designs, graphics, photographs and other content, used on this website are the copyright of Purativa UK, except where otherwise expressly stated. You are permitted to print or download content for your own personal use only.

None of the material provided on this website may be copied, distributed, republished, reproduced, downloaded, displayed or transmitted in any form for commercial use without the prior written permission of Purativa UK.

All materials on the website, including without limitation, the logos, text, design, graphics, other files, are either owned by us or are the property of our suppliers or licensors. You may not use such materials without permission.

Purativa is a trademarked name. The related design marks and other trademarks on the website are owned by us. Page headers, custom graphics, button icons and scripts are trademarks or trade dress we own. You may not use any of these trademarks, trade dress, or trade names displayed on this website except as expressly provided under the doctrine of Fair Use without the prior written permission of Purativa UK.

In the event of unauthorized use or misuse of its Trademarks, Purativa UK will pursue its legal remedies without delay.

Copyright © Purativa UK. All rights reserved. Our content does not constitute a medical treatment.